Dated & sourced
Attraction · Dubai

The Dubai Balloon at Atlantis: Status, Prices and Rules

The operator says The Dubai Balloon is "taking a pause from flying" while it reimagines the experience, with no confirmed reopening date. Its pricing page still lists the Explorer Pass at AED 195 (children 3–11 AED 95), the Express Pass at AED 295 (children AED 145) and an Exclusive Flight from AED 2,995; under-3s fly free.

When it flies, the balloon rises up to 225 m above Palm Jumeirah from Aquaventure at Atlantis, for a 10-minute flight. Pregnant guests cannot fly, and tickets are valid all day on the chosen date rather than for a time slot.

Explorer Pass
Adult AED 195; child 3–11 AED 95
Express Pass
Adult AED 295; child 3–11 AED 145; priority boarding and a café drink
Tickets
Valid all day on the date booked; no time slots
The Dubai Balloon — key details at a glance
Also known asDubai Balloon Atlantis, Atlantis balloon ride
AddressAquaventure Waterpark, Atlantis The Palm, Crescent Road, Palm Jumeirah (ticketing office at The Avenues, Atlantis)
Google MapsOpen location
Phone800 BALLOON (800 225 5666)
Emailinfo@thedubaiballoon.com
Official websitethedubaiballoon.com
Opening hoursWhen operating, the FAQ gives Monday–Thursday 10am–8pm and Friday–Sunday 10am–10pm, weather permitting; the flight-status panel on the same site lists sunrise–9am, 10am–1pm and 5pm–10pm slots.
Explorer PassAdult AED 195; child 3–11 AED 95
Express PassAdult AED 295; child 3–11 AED 145; priority boarding and a café drink
Exclusive FlightFrom AED 2,995
Under 3Free with an adult pass; proof of age required
FlightAbout 10 minutes; up to 225 m, weather permitting
Not allowed to flyPregnant guests; the FAQ also lists motion sickness, vertigo and heart conditions
AccessibilityWheelchair and stroller accessible; wheelchairs need a braking system
TicketsValid all day on the date booked; no time slots

When to go

When operating, the FAQ gives Monday–Thursday 10am–8pm and Friday–Sunday 10am–10pm, weather permitting; the flight-status panel on the same site lists sunrise–9am, 10am–1pm and 5pm–10pm slots.

Because the operator does not publish a fixed schedule, confirm the day you plan to visit before you travel — the contact details are in the table above.

Also in Palm Jumeirah

Everything below is in Palm Jumeirah, within the same trip. Each page carries whatever that operator publishes — hours, prices, contact details — checked and dated the same way as this one, and says so where the operator publishes nothing.

How to contact The Dubai Balloon

Phone: 800 BALLOON (800 225 5666). Email: info@thedubaiballoon.com. Website: thedubaiballoon.com. Address: Aquaventure Waterpark, Atlantis The Palm, Crescent Road, Palm Jumeirah (ticketing office at The Avenues, Atlantis).

If any of these details have changed, tell us and we will re-check them against the venue’s own sources and update the verification date on this page.

How to get to The Dubai Balloon

ParkingAt Atlantis The Palm; the operator publishes no parking details.

The Dubai Balloon — frequently asked questions

Is The Dubai Balloon open?

No. The operator says it is pausing flights while it reimagines the experience, with no confirmed reopening date.

How much is The Dubai Balloon?

The pricing page lists Explorer at AED 195 (child AED 95), Express at AED 295 (child AED 145) and an Exclusive Flight from AED 2,995. Under-3s fly free.

How high does The Dubai Balloon go?

Up to 225 metres, depending on the weather, for a flight of about 10 minutes.

What are The Dubai Balloon's working hours?

The operator publishes no hours that apply right now. "The Dubai Balloon is currently taking a pause from flying while we reimagine the experience". "There's no confirmed reopening date just yet". We publish the operator’s own words rather than a time that would be wrong on the day you arrive.

Is The Dubai Balloon open today?

Not as normal. "The Dubai Balloon is currently taking a pause from flying while we reimagine the experience". "There's no confirmed reopening date just yet". That is the operator’s own published position on the verification date at the foot of this page. Confirm directly before you travel.

Where can I read reviews of The Dubai Balloon?

Not here. This page publishes what the operator publishes about itself — hours, prices, contact details, and where it publishes none of those, that too — and no opinions, ratings or reviews of any kind. For what visitors say, the venue’s own Google Maps listing carries reviews from people who have actually been. Our editorial policy explains why we keep the two apart.

Is Dubai Balloon Atlantis the same as The Dubai Balloon?

Yes. The Dubai Balloon is also written as Dubai Balloon Atlantis and Atlantis balloon ride. They all refer to the same venue described on this page.

When were these The Dubai Balloon details last checked?

Every opening time, price and contact detail on this page was checked against The Dubai Balloon’s own published sources on 2 October 2026. The sources used are listed at the foot of the page, and where the venue publishes nothing we say so rather than filling the gap. If something here is out of date, tell us — we re-check it against the venue’s own source and record the change in our corrections log.

Where this is

The Dubai Balloon is in Palm Jumeirah. That page lists everything else on this site in the same district, with what a main course and a ticket cost there. Where this sits among the other districts.

Compare this against the rest of Dubai

Related pages